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ClipTrain Privacy Policy

Last Updated: October 8, 2026.

1. Introduction

Welcome to ClipTrain (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our application and website at cliptrain.app.

2. Information We Collect

The app uses third-party services that may collect information used to identify you for analytics or payments purposes.

  • Personal Data: When you sign in with Apple, we receive account information such as your email address (which may be an Apple private relay address) for authentication and service-related communications.
  • Usage Data: We collect information about how you interact with ClipTrain through analytics services, including account and session identifiers, device information, app events, and error reports, to improve our app and understand user behavior.
  • Workout Data: We store saved video links, thumbnails, generated workouts, schedules, and training history, including recorded sets, repetitions, weights, and durations. Imported videos are processed by our AI service providers to create workouts. Stored thumbnails can be accessed by anyone with their URL.
  • Training Profile: We store the training preferences you provide, such as experience, goals, equipment, preferred workout duration, and optional injury or limitation notes. When personalization is enabled, these details are sent to our AI service providers to tailor the workout. You can disable personalization in Settings.
  • Support Data: If you contact support, we process the messages and any contact information or attachments you choose to provide.

3. How We Use Your Data

  • To provide and improve our services
  • To ensure security and prevent abuse
  • To send you service-related communications (account updates, security alerts, service changes)
  • To conduct user research through surveys and feedback requests
  • To send you marketing communications, where you have opted in
  • To process in-app purchases and resolve refund requests in compliance with the applicable app store’s policies

4. In-App Purchases

In-app purchases are processed by Apple or Google Play. RevenueCat and Superwall process account or anonymous purchaser identifiers, purchase information, and subscription status to manage membership, paywalls, and purchase restoration. We do not collect your payment card details.

5. Marketing Communications & User Outreach

Where we have your email address, we may contact you for the following purposes. Non-essential marketing messages are sent only if you have opted in:

  • Service-Related Communications: Updates about your account, security alerts, and important service changes
  • Feedback & Surveys: We may reach out to gather feedback about your experience with ClipTrain to improve our services
  • Win-Back Offers: If you have not used ClipTrain recently, we may send you promotional offers to re-engage with the app
  • Product Announcements: Information about new features or important updates (only if you have opted in)

Your Choices:

You can opt out of non-essential marketing communications at any time by:

Service-related communications cannot be opted out of, as they are necessary to maintain your account and comply with our obligations. Each marketing email will include clear instructions on how to prevent future messages.

6. Third-Party Services

We use third-party services to operate ClipTrain. These services may collect and store data in accordance with their respective privacy policies. We are responsible for ensuring that third parties with whom we share your data provide the same or equal protection of your information.

  • Authentication & Storage: We use Supabase for user authentication, account management, and storage of workout and training-profile data. For more details, please refer to Supabase’s Privacy Policy.
  • Analytics: We use PostHog to understand how users interact with our app and identify areas for improvement, collect error reports and operational logs, and monitor AI analysis performance and generated results. For more details, please refer to PostHog’s Privacy Policy.
  • Paywall: We use Superwall to manage paywalls and promotional offers. For more details, please refer to Superwall’s Privacy Policy.
  • Subscriptions: We use RevenueCat to manage purchases, subscription status, and purchase restoration. See RevenueCat’s Privacy Policy.
  • AI Analysis: We use OpenRouter and its underlying model provider (currently Google Gemini) to analyze imported videos and, when enabled, personalize workouts using your training profile. See OpenRouter’s Privacy Policy and Google’s Privacy Policy.
  • Support: We use Crisp for in-app support chat. See Crisp’s Privacy Policy.
  • Payments: In-app purchases are processed through Apple’s or Google Play’s in-app purchase system.

We recommend reviewing these third parties’ privacy policies to understand how they handle your data, including their use of subprocessors and retention practices.

7. Advertising & Attribution

ClipTrain currently uses the analytics and subscription services described above to understand app usage and membership conversions. We do not currently use Meta’s Pixel or Conversions API in the app or website.

8. Data Retention & Deletion

  • User data is retained as long as your account is active.
  • You can delete your account and associated workout data from Settings. Deleting your account does not cancel an app-store subscription; manage it separately through Apple or Google Play.
  • Usage logs, analytics, support, and purchase records are retained as needed for their stated purposes and applicable legal obligations. Records held by third-party providers may require a separate deletion request through us.
  • You may request deletion of your data at any time by contacting us at support@cliptrain.app.

9. User Permissions & Consent

Depending on the features you use, ClipTrain may request the following permissions or receive information you choose to share:

  • Apple Sign-In: If you choose to sign in with Apple, we request account information such as your name and email address.
  • Notifications: We may request permission to send workout reminders and support-chat notifications.
  • Shared Links: We receive video links that you explicitly paste or share into ClipTrain from another app.

You can revoke these permissions at any time through your device’s settings. Please note that revoking certain permissions may limit the functionality of the app.

10. Data Rights & Privacy Regulations

Depending on your location, you may have additional rights regarding your personal data:

  • European Union (GDPR): If you are located in the EU, you have the right to access, correct, delete, or port your personal data. You also have the right to object to certain processing. To exercise these rights, contact us at support@cliptrain.app.
  • California (CCPA): If you are a California resident, you have the right to know what personal data is collected, delete personal data, and opt-out of the sale of personal data. ClipTrain does not sell your personal data. Contact us at support@cliptrain.app to exercise these rights.
  • Other Jurisdictions: We comply with applicable privacy laws in all jurisdictions where we operate.

11. Security

We implement industry-standard security measures to protect your data, including encryption and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

12. Children’s Privacy

ClipTrain is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information and terminate the child’s account. If you believe we have collected information from a child under 13, please contact us immediately at support@cliptrain.app.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will update the “Last Updated” date at the top of this policy. Continued use of ClipTrain after changes constitutes your acceptance of the updated policy.

For significant changes that affect your privacy rights, we will make reasonable efforts to notify you of these changes (e.g., through email or an in-app notification), though we may not always provide individual notice for minor updates.

14. Contact

For any privacy-related concerns, questions, or to exercise your data rights, please contact us at:

Email: support@cliptrain.app

We will respond to your inquiry within 30 days or as required by applicable law.